Refunds and Cancellations Policy

This policy explains how membership cancellations, billing disputes, and refund requests are handled on TaskBooster Connect.

1. Membership Cancellation

Users may cancel their membership before the next renewal date to stop future recurring charges. Cancellation stops future renewals but does not automatically generate a refund for the current billing period.

2. Trial Plans

If an introductory trial plan is offered, users must cancel before the end of the trial period to avoid renewal into a paid plan.

3. Refund Eligibility

Refunds may be considered in limited cases such as duplicate payment, technical billing error, unauthorized duplicate charge, or legal requirement under applicable consumer law.

4. Non-Refundable Situations

Refunds are generally not provided for partially used membership periods, failure to cancel before renewal, or dissatisfaction after service access has already been provided, unless required by law.

5. Refund Request Process

To request a refund, email support@taskbooster.co.in with your registered email or mobile number, payment date, transaction reference, and reason for the request.

6. Refund Processing

Approved refunds will be processed to the original payment method used for the transaction. Refund processing timelines may vary depending on the payment partner, banking network, and issuing bank.

7. Timeline

If approved, refund initiation is typically completed within 5–7 business days, after which final credit timing depends on the original payment provider or bank.

8. Contact

For cancellation or refund support, contact support@taskbooster.co.in.